Privacy Policy – Hernan Gonzalez's

Hernan Gonzalez's ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

Information We Collect

Personal Information:

Name, email address, phone number, physical address

Insurance inquiry details and quote requests

Payment information (if applicable)

Opt-in records and timestamps for SMS/email communication

Non-Personal Information:

IP address, browser type, device information

Website usage behavior and analytics

Cookies and tracking data

Customer Communication:

Inquiry records and consultation details

Policy interest and service preferences

Communication history and feedback

How We Use Your Information

We use collected data to:

Provide insurance consultation and services

Process inquiries and requests

Send appointment reminders and updates

Share policy-related notifications

Improve website performance and user experience

Prevent fraud and ensure security

Maintain communication consent records

SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive messages from Hernan Gonzalez's, including appointment reminders, updates, and important notifications.

Opt-In & Consent

You only receive messages if you explicitly opt in.

Opt-in is collected via website forms with checkbox consent.

All opt-in actions are timestamped and recorded.

We comply with the TCPA and all applicable regulations.

Opt-Out Instructions

Reply STOP to cancel SMS notifications at any time.

You will receive a final confirmation message.

No further messages will be sent unless you re-opt in.

Message Frequency & Content

Frequency varies based on interactions.

Messages are service-related and/or promotional (only with your consent).

Help & Support

Reply HELP for assistance.

Phone: +1 813-325-5544

Email: [email protected]

Carrier Information

Message and data rates may apply.

Carriers are not responsible for delays or failures.

Supported carriers include major U.S. networks.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing is only permitted with subcontractors providing essential support services such as CRM, SMS delivery, and communication systems.

Text message opt-in data and consent will never be sold, rented, or shared.

Information Sharing & Disclosure

We do not sell or trade personal information. We may share data only with:

Service Providers

CRM and communication platforms

SMS delivery systems

Appointment scheduling tools

Payment processors (if applicable)

All providers are required to protect your data.

Legal Requirements

We may disclose information:

When required by law or legal process.

To protect our rights, safety, or prevent fraud.

Business Transfers

In the event of a merger or acquisition, your information will remain protected under this Privacy Policy.

Data Security

We implement security measures including:

Data encryption

Secure access controls

Regular system monitoring

Staff data protection training

Backup and recovery systems

However, no system is completely secure.

Cookies & Tracking Technologies

We use cookies to:

Improve website performance

Analyze user behavior

Remember your preferences

Enhance your user experience

You may disable cookies through your browser settings.

Your Rights & Choices

You may:

Access or update your information

Request deletion of your personal data

Opt out of SMS by replying STOP

Unsubscribe from email communications

Withdraw your consent at any time

Request details regarding how your data is used

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

Website & Important Links

Website: https://hernan.nativelifecrm.com/
Booking Page: https://hernan.nativelifecrm.com/booking-7494

Terms & Conditions: https://hernan.nativelifecrm.com/terms--conditions-4542

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.

Contact Us

Hernan Gonzalez's

Phone: +1 813-325-5544

Email: [email protected]

Website: https://hernan.nativelifecrm.com/

By using our website and services, you acknowledge and agree to this Privacy Policy.